Terms + Conditions

General

1. We endeavour to not make any mistakes, yet please check the car specification, car service record and anything else that is relevant to your purchasing decision with your salesperson before placing an order.

2. The vehicles will be supplied with the balance of the manufacturers warranty where available. Where the manufacturers warranty has expired you will be supplied with 3 months warranty from date of purchase.

3. Hillmoren will pass to you all keys, manuals service records and radio codes received.

4. It is agreed between the contracting parties that all disputes arising out of any contracts or agreements entered into will fall under the jurisdiction of the courts of England and Wales and the laws of those will apply under the provisions of the contracts (Applicable Law) Act 1990.

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5. The vehicle does not become the customers until it is paid for with cleared funds.

Deposits and Pre-payments – Showroom Sales

6. A deposit of five hundred pounds (£500) is required with every order to show the customers commitment to purchase the vehicle and Hillmoren’s commitment to supply the vehicle. Any payment made in excess of £500 will have been individually negotiated between Hillmoren and the customer and is set out on the front of the form.

7. If the customer fails to collect and pay the balance of the price without lawful reason by the agreed date, Hillmoren will be entitled to treat the agreement as cancelled by the customer and offer the vehicle for re-sale and claim from the customer any reasonable losses suffered which may include but are not limited to stocking charges, unrecoverable extras fitted to the vehicle, and any reduction in value of the vehicle.

Hillmoren will be entitled to use the deposit , and any prepayment to reduce its reasonable losses. Any excess will be returned to the customer and any shortfall will be paid by the customer. If Hillmoren failed to deliver the vehicle by the agreed date, Hillmoren shall return the deposit and any prepayment to the customer and shall be liable to the customer for any reasonable losses the customer may suffer.

Provisional Orders (Pre-stock/Pre-Build)

8. This means a vehicle which Hillmoren agreed to buy so it can sell a customer where Hillmoren does not have a contract to buy the vehicle from their supplier.

9. In such an event Hillmoren will make every reasonable effort to find such a vehicle for the price and description provisionally agreed.

10. In the event that proves impossible after a reasonable time either Hillmoren or the customer may cancel the provisional agreement, in which case neither party will make a claim against the other and Hillmoren will refund any deposit and prepayment.

11. Nothing in 12 – 18 below will apply to business to business contracts.

12. Hillmoren do not undertake distance sales whether by telephone or internet or any other means.

13. Where a customer sees a vehicle on the internet or in any other advertisement placed by Hillmoren they can pay a deposit of £500 over the telephone by credit or debit card.

14. Such a deposit, if it is accepted, will become a holding deposit. Hillmoren will hold the vehicle for an agreed period for the customer to inspect.

15. The taking of such a deposit does not bind Hillmoren or the customer and is refundable should the vehicle not be sold to that customer.

16. Nothing in this section shall apply to customers who visit Hillmoren’s premises and subsequently orders, over the telephone, a vehicle, which they have previously viewed.

17. Once the customer has visited our showroom and decided to buy this vehicle (or any other vehicle) then they will be asked to sign an order form incorporating our standard Terms and Conditions for showroom sales.

18. If we agree to sell the customer a vehicle, then their Holding deposit will become non-refundable except in the circumstances set out in our standard Terms and Conditions for Showroom Sales.

Part-Exchange

19. Any part exchange allowance agreed with a customer is either based upon the customers description of the vehicle to Hillmoren or upon its inspection by Hillmoren. Valuations are based on the assumption that a valid V5 will be handed over by the customer.

20. In the event of subsequent damage to the vehicle, fair wear and tear accepted, or if the customer knowingly gave incorrect information concerning the vehicle or has concealed a defect in the vehicle which Hillmoren relied upon, Hillmoren may decline to take the vehicle, in which case Hillmoren will try to agree with the customer a new allowance. If no agreement can be reached the customer shall either pay the full price, or Hillmoren will be entitled to treat the agreement as cancelled by the customer and the provisions of clause 6 shall then apply.

Warranties

21. The vehicle will be supplied with the balance of the manufacturers warranty where available.

22. Any claim by the customer based upon defects in the quality or condition of the vehicle shall be notified by Hillmoren within a reasonable time of the date of delivery, or where the defects were not apparent on a reasonable inspection, within a reasonable time after discovery of the defects.

Important payment information

Acceptable methods of payment are as follows:

Debit card
Credit card

A Charge of 2% + VAT of the transaction amount exceeding £1000 is payable. Certain cards may occur a higher rate. Please check with your salesperson.

Electronic Transfer

to Lloyds Bank, Leicester.
Sort code: 77-15-06, Account no: 29446360

Payable to HMTC Limited, quoting the Stock number of the vehicle you are purchasing.

Cash

If you are paying by cash please let your salesperson know as we will require prior notice. A maximum limit applies.

Part exchange

Part exchange vehicles will only be accepted when accompanied by a valid V5 (Logbook). If you do not have the logbook for your part exchange vehicle in your possession, please contact your sales person as soon as possible.

Financing

Please Note it may be necessary for Hillmoren to contact several finance companies to arrange suitable finance. To ensure you are able to collect your vehicle as planned it is essential that you bring with you on the day of collection.

Your DRIVING LICENCE stating your current address if the license is a new photocard style, we require both the card and the counterpart. If you do not possess a licence with your current address on it, please contact your salesperson as soon as possible on 01530 587350.

It is important that customers instruct third party finance companies to ensure cleared funds are received by Hillmoren prior to collection of the vehicle.

The word Hillmoren and all logos used are registered trademarks.

Hillmoren is a trading style of HMTC Limited, Company No. 08880918. Registered address: Christopher House, 94b London Rd, Leicester, LE2 0QS.